TOP FLOOR ACCOUNTING LIMITED — FULL LEGAL & COMPLIANCE PACK
Last updated: February 2026
1. Privacy Policy
1. Introduction
This Privacy Policy explains how Top Floor Accounting Limited (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website www.topflooraccounting.co.uk or contact us directly.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Top Floor Accounting Limited
Company number: 15501209
Registered office: 7 Hawthorn Drive, Stalybridge, SK15 1UE, United Kingdom
Data Controller: Top Floor Accounting Limited
Email: info@tfaccounting.co.uk.
3. What Personal Data We Collect
A. Information you provide directly
• Name
• Email address
• Phone number (if provided)
• Any information you include in your message
B. Information collected automatically
Our website is built on 123 Reg Website Builder, which automatically collects limited technical data such as:
• IP address
• Device type
• Browser type
• Basic site performance metrics
We do not use Google Analytics, Meta Pixel, or any third‑party tracking tools.
C. Cookies
We use a small number of essential and functional cookies.
Full details are provided in our Cookie Policy.
4. How We Use Your Personal Data
We use your information to:
• Respond to enquiries
• Provide accounting and bookkeeping services
• Maintain internal records
• Comply with legal and regulatory obligations
We do not use your data for marketing unless you explicitly request it.
5. Legal Basis for Processing
We process your data under:
• Legitimate interests — responding to enquiries and operating our business
• Contract — providing services you request
• Legal obligation — complying with HMRC and regulatory requirements
6. How We Store and Protect Your Data
We use:
• Encrypted devices
• Password‑protected systems
• Secure cloud‑based accounting software
• Access controls
We retain data only as long as necessary (see Data Retention Schedule below).
7. Sharing Your Data
We may share your data with:
• HMRC
• Professional advisers
• Cloud‑based service providers
• Regulators where legally required
We do not share your data with advertisers or social media platforms.
8. International Transfers
Some service providers may store data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place.
9. Your Rights
You have the right to:
• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
You may contact us at any time to exercise these rights.
10. Links to Other Websites
Our website contains outbound links to Facebook and Instagram.
These are simple links and do not set cookies until you visit those platforms.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
2. Cookie Policy
1. Introduction
This Cookie Policy explains how we use cookies on www.topflooraccounting.co.uk.
We comply with UK GDPR and PECR.
2. What Are Cookies?
Cookies are small text files placed on your device to help websites function and improve performance.
3. How We Use Cookies
We use cookies to:
• Ensure the site operates securely
• Improve performance
• Remember certain preferences
We do not use advertising or tracking cookies.
4. Cookies We Use
A. Strictly Necessary Cookies
XSRF-TOKEN – Security – Session
hs – Security – Session
svSession – Identifies visitors – 2 years
SSR-caching – Rendering info – Session
TS* – Security – Session
bSession – System effectiveness – 30 minutes
consent-policy – Stores cookie choices – 1 year
B. Functional Cookies
wixLanguage – Language preference – 1 year
_wix_browser_sess – Browser session tracking – Session
C. Analytics Cookies
fedops.logger.sessionId – Performance measurement – Session
D. Marketing Cookies
None.
5. Managing Cookies
You can manage cookies via:
• Our cookie banner
• Browser settings
6. Third‑Party Cookies
None used.
Outbound social links do not set cookies.
7. Changes to This Policy
We may update this Cookie Policy from time to time.
3. Terms of Service
1. Introduction
These Terms govern your use of www.topflooraccounting.co.uk.
2. Use of Our Website
You agree not to:
• Misuse the website
• Introduce harmful code
• Infringe the rights of others
3. Professional Services
Website content is for general guidance only.
Formal advice is provided only under a signed engagement letter.
4. Intellectual Property
All content is owned by or licensed to us.
You may not reproduce it without permission.
5. External Links
We are not responsible for external websites.
6. Limitation of Liability
We are not liable for:
• Loss of data
• Loss of profits
• Business interruption
• Indirect or consequential loss
Except where liability cannot be limited by law.
7. Governing Law
These Terms are governed by the laws of England and Wales.
4. Contact Form Privacy Notice
When you submit a message through our contact form, we collect:
• Name
• Phone number (optional)
• Message content
We use this information only to respond to your enquiry or provide services.
We do not use it for marketing unless you request it.
Your data is stored securely and never sold.
5. Data Retention Schedule
Contact form enquiries – 12 months
Client records – 6 years after engagement ends
Financial records – 6 years
Emails – Up to 3 years
Website logs – 30–90 days
6. Cookie Banner Wording
We use essential and functional cookies to make our website work and improve performance. We do not use advertising or tracking cookies. Choose “Accept” to allow functional cookies or “Decline” to use essential cookies only.
Buttons:
• Accept
• Decline
• Cookie Settings (optional)
7. Footer Compliance Block
© 2026 Top Floor Accounting Limited. All rights reserved.
Registered in England & Wales: 15501209
7 Hawthorn Drive, Stalybridge, SK15 1UE
Privacy Policy | Cookie Policy | Terms of Service